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    FAQ

    1. Which payment methods does Eleni Milionis accept?

    I accept cash & bank transfer payment methods.
    I also accept card payments, please note that this incurs a surcharge of 1.9%. – 2.2%

    2. Are treatments available for men?

    Yes! All my treatments are unisex and can be customised to the specific client.

    3. Do You Have Gift Vouchers?

    Yes I do! To purchase a gift card

    4. Do I Need to Book in Advance?

    Yes, I highly recommend booking in advance to avoid disappointment with your preferred time & date.
    You can do this via a message, call or online booking.

    5. What is Eleni Milionis cancellation policy?

    Due to the complexity of Cosmetic Tattooing and Plasma services we require a $100 non-refundable deposit and processing fee that will be invoiced to you on booking. Any cancellations made within 48 hours of the scheduled appointment will forfeit your deposit. For any cancellations outside this period, we will refund the $50 deposit but hold a $50 admin and processing fee.

    For all other treatments, any cancellations made within 48 hours of the scheduled appointment, will incur a $50 cancellation fee.

    We unfortunately can’t accommodate late arrivals. Please note, this may lead to rescheduling your appointment. However, do our best to accommodate our clients where possible.

    6. How do I make an appointment?

    Call or message me on 0414 153 919 to speak directly to me.
    You can also email me: eleni.milionis@gmail.com

    Alternatively appointments can be made instantly via my online booking system.

    7. I want to come with a friend — is this allowed?

    A friend is allowed depending on the service. We are flexible if you bring a sitter or help to watch over your child. Please inform Eleni if you wish to come with someone.

    These rules exclude any cosmetic tattooing services. Only the tattooist and client can be in the room during the procedure due to Occupational Health & Safety.

    8. Who is cosmetic tattooing is not suitable for?

    Please let Eleni know if you have any of the following (listed below) prior to booking in your appointment.
    If you are unsure, please feel free to ask. 

    • You are under 18

    • You have diabetes

    • You are pregnant or breastfeeding

    • You have glaucoma or taking blood-thinning medicines (e.g., aspirin, warfarin)

    • You have skin diseases such as psoriasis or eczema

    • You have transmittable blood conditions like HIV or Hepatitis

    • You have a hemophilia

    • You have healing disorders or uncontrolled high blood pressure

    • You are on any skin medication such as Accutane or Steroids

    • You have active skin cancer

    • You undergoing radiotherapy or chemotherapy (consult your doctor)

    • You have epilepsy

    • You have a pacemaker or major heart problems

    • Severe allergies eg: latex, metals such as nickel, etc

    • You had Botox in the past one month

    9. When are eyelash treatments not suitable for someone?

    Although it is impossible to list every potential risk and complication, the following conditions are recognised as contraindications for Lash Lift/Tint & Eyelash Extension treatment and must be disclosed prior to the treatment:

    • Eye Infections/disorders

    • Recent Eye Surgery

    • Allergy to product

    • Very sensitive eyes

    • Hay fever sufferers/Watery Eyes

    • Conjunctivitis

    • Stye

    • Dry Eye Syndrome

    • Using prescribed medicated eye drops

    • Pregnancy – during the 1st trimester

    • Medication – Thyroxin (in some cases can prevent lashes from curling)

    • Contact Lenses – must be removed

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